Privacy Policy

The Short Story

Here's the short story. We think your privacy is important, and we will never knowingly violate that trust. All of our systems are designed to meet that goal, and any info that you give us is used solely to fill your order and inform you of what's going on at White Birch. We do not sell our lists to anyone.

Here's What Our Lawyer Asked Us To Tell You

This privacy policy sets out how White Birch Studio uses and protects any information that you give White Birch Studio when you use this website. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. White Birch Studio may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Security Policy

We have taken every measure to ensure that online shopping at White Birch Studio is as secure as possible. We use Secure Socket Layering (SSL), the industry standard encryption technology that ensures safe internet transmission of your personal information. Once you enter the Checkout process (when you start the purchase of the items in your shopping cart), your connection to our server becomes secure. When you enter the secure area of our site, the first characters of the site address will change from "http" to "https." If for some reason you do not believe you have a secure connection, please contact us directly to place your order.

About Cookies and JavaScript

"Cookies" are small amounts of data that are stored on your computer. They help us make for a friendly shopping experience by flagging information about your activity on our Web site and providing services like remembering what is in your cart if you lose your internet connection. We never use cookies to save passwords, credit card numbers, or other highly confidential information. Our web site, like most others, also requires that JavaScript is enabled on your browser. Enabling this coding language on your browser will not collect or store any of your personal information.

Personal information collected

Whenever you shop with White Birch Studio, we obtain from you the information we need to complete your transaction. This may include your name, address, telephone number, e-mail address, and credit card number. We also keep records of your specific product purchases and transactions with us. We use this information to process your purchase transactions, to send you marketing and promotional materials by e-mail, and to help us improve our online product assortments and services. You always have the option to opt out of mailings and we never share or sell any of our customer’s information.

Online account registration

To make your online shopping faster and easier, you have the option of registering at White Birch Studio. Your contact and shipping information is securely stored with us so you won’t need to enter it every time you place an order. You will also be able to login to your account to check the status of your orders and your order history, as well as create a 'wishlist" that you can pass on to friends and family. Your registered information will be securely stored with us, and you can add, delete, or change your registered information at any time using your password. We do not store your credit card information at any time.

Opt out procedures

We send promotional emails to our customers. Each time you receive an e-mail from us, you will be given the opportunity to "opt-out" or stop receiving them. Simply follow the unsubscribe link at the bottom of the email or contact us to remove your name from our mailing list.

Protecting children

We want to take special care to protect the safety and privacy of our children. Our White Birch Studio web site is not intended for use by, nor do we knowingly collect personal information from children under the age of 13.

Links to other sites

We may provide information about other websites that we think our customers might be interested in. White Birch Studio is not responsible for these sites, so if you choose to check out their offerings and services, we suggest that you carefully review their individual Privacy Policies.

Policy changes

Improvements may make it necessary to amend our Privacy Policy. If this occurs, we will post the new policy on our Web site. Once posted, the new policy will go into effect immediately replacing any previously stated policy. Our policy was last updated in November 2013.

If you have any other questions about a privacy issue, please contact us directly:

White Birch Studio
3 Sconset Square
Westport, CT 06880
Phone: (203) 557-8087
Email: customerservice@whitebirchstudio.com

For any problems with our website please contact our webmaster at: webmaster@whitebirchstudio.com